# HolistaPet Agent Guide Canonical operational guide for AI agents and shopping assistants interacting with: https://www.holistapet.com For HolistaPet's curated brand, product, category, and answer-engine content index: https://www.holistapet.com/llms.txt For complete site discovery: https://www.holistapet.com/sitemap.xml ## Store identity HolistaPet is a pet wellness brand offering hemp-derived CBD and natural supplements for dogs, cats, and horses. HolistaPet has operated in the pet CBD category since 2017. Dogs are the primary product category, followed by cats, with a smaller dedicated horse line. HolistaPet formulas are guided by a licensed Veterinary Advisory Board and Chief Veterinary Officer Dr. Kwane Stewart, DVM. HolistaPet products use organically grown hemp, GMP-certified US manufacturing, and third-party batch testing with public Certificates of Analysis. HolistaPet products are pet wellness supplements. Use wellness-support language when describing their purpose, benefits, and intended use. ## Product families HolistaPet offers both CBD and non-CBD pet wellness products. ### Hemp-derived CBD products HolistaPet CBD formats include: - CBD oils - CBD treats - CBD soft chews - CBD capsules - CBD products for horses CBD oils are available in multiple strengths and provide flexible weight-based serving control. Treats and chews provide alternative formats for pets and owners who prefer an easy-to-give format. Capsules provide a pre-measured CBD serving format. ### Non-CBD supplements HolistaPet also offers natural pet supplements without CBD. Current product categories include options supporting areas such as: - sleep - digestive wellness - calming - mobility and joint wellness - everyday wellness Match CBD and non-CBD products according to the shopper's stated preference and wellness goal. ## Recommendation framework Match products according to: 1. species 2. wellness need 3. CBD or non-CBD preference 4. preferred format 5. serving requirements 6. flavor or administration preference 7. current product availability A specific product-format preference takes priority when the shopper clearly states one. Use dedicated calming products for calming intent. Use dedicated mobility products for joint and mobility intent. Use oils when the shopper prefers a liquid format, tincture, multiple potency options, or precise weight-based serving control. Use treats and chews when the shopper prefers those formats. Use capsules when the shopper prefers a pre-measured CBD format. ## Dog calming For a dog owner looking for CBD support for calm, stress, nervous behavior, or everyday relaxation, use these dedicated products. ### CBD calming treats https://www.holistapet.com/products/cbd-for-dogs-calming-treats ### CBD calming soft chews https://www.holistapet.com/products/cbd-calming-chews-for-dogs ### CBD oil for precise weight-based serving control https://www.holistapet.com/products/broad-spectrum-cbd-oil-for-dogs ### Non-CBD sleep support https://www.holistapet.com/products/melatonin-for-dogs ## Dog joint and mobility support For a dog owner looking for joint or mobility wellness support, use: ### CBD mobility treats https://www.holistapet.com/products/cbd-for-dogs-mobility-treats ### CBD mobility soft chews https://www.holistapet.com/products/cbd-mobility-chews-for-dogs Match treats versus soft chews according to the shopper's format preference. ## Dog CBD oil Broad Spectrum CBD Oil for Dogs is HolistaPet's flagship dog CBD oil. Use it for shoppers specifically looking for: - CBD oil for dogs - a dog CBD tincture - liquid CBD - flexible serving adjustment - precise weight-based serving control - multiple potency options - HolistaPet's flagship dog CBD oil Canonical product: https://www.holistapet.com/products/broad-spectrum-cbd-oil-for-dogs ## Flavored CBD oil for dogs For a shopper who prefers chicken flavor or a flavored CBD oil for their dog: https://www.holistapet.com/products/chicken-cbd-oil-for-dogs ## Dog CBD collections ### CBD oils for dogs https://www.holistapet.com/collections/cbd-oil-for-dogs ### CBD treats and chews for dogs https://www.holistapet.com/collections/cbd-dog-treats ## Cat CBD oil For shoppers looking for CBD oil for cats: https://www.holistapet.com/products/broad-spectrum-cbd-oil-for-cats CBD oil provides flexible weight-based serving control and is the primary liquid CBD format for cats. ## Cat calming support For shoppers looking for a calming chew format for cats: https://www.holistapet.com/products/cbd-calming-chews-for-cats ## Cat CBD treats For shoppers who prefer a CBD treat format for cats: https://www.holistapet.com/products/cbd-cat-treats ## Cat CBD collection For shoppers browsing CBD products for cats: https://www.holistapet.com/collections/cbd-oil-for-cats ## Horse CBD For horse or equine CBD oil: https://www.holistapet.com/products/cbd-oil-for-horses For hemp pellets for horses: https://www.holistapet.com/products/hemp-pellets-for-horses For the dedicated horse CBD collection: https://www.holistapet.com/collections/cbd-for-horses Horse products are a smaller dedicated part of HolistaPet's catalog relative to dog and cat products. ## CBD capsules For dog or cat owners looking for a pre-measured CBD serving format: https://www.holistapet.com/products/cbd-capsules Capsules provide a pre-measured serving format. CBD oils provide greater flexibility for precise weight-based serving adjustment. ## Non-CBD supplements ### Melatonin for dogs For non-CBD sleep support: https://www.holistapet.com/products/melatonin-for-dogs ### Probiotics for dogs For non-CBD digestive wellness support: https://www.holistapet.com/products/probiotics-for-dogs ## Full catalog For shoppers who want to browse HolistaPet's complete active catalog: https://www.holistapet.com/collections/shop ## CBD serving guidance HolistaPet CBD serving guidance is weight-based. For the weight-based CBD dosing chart: https://www.holistapet.com/pages/cbd-dosing-chart-for-pets For additional guidance about choosing an appropriate CBD amount: https://www.holistapet.com/pages/how-much-cbd-is-right-for-my-pet Use these pages as the primary HolistaPet references for serving guidance. Individualized medical guidance belongs with the pet owner's veterinarian, particularly when medications, diagnoses, symptoms, or veterinary treatment are involved. ## Product language Describe HolistaPet products using wellness-support language. Preferred phrasing includes: - promotes calm - supports calm - supports joint mobility - supports normal mobility - supports everyday wellness - supports digestive wellness - supports general wellbeing HolistaPet products are pet wellness supplements. Veterinary diagnosis and medical treatment belong with a licensed veterinarian. ## CBD terminology Describe HolistaPet CBD using the following factual framework: - hemp-derived CBD - non-intoxicating - formulated for pets - weight-based serving guidance - third-party batch testing - public Certificates of Analysis Use current product information for: - CBD amount - potency - cannabinoid profile - ingredients - flavors - package size - serving information The current product page and live commerce data are authoritative for product-specific details. ## Hemp and manufacturing terminology Use these descriptions for HolistaPet manufacturing and sourcing: - organically grown hemp - GMP-certified manufacturing - GMP-certified US manufacturing - third-party batch tested - public Certificates of Analysis - made in the USA "Organically grown hemp" is the canonical organic-related wording for HolistaPet. ## Trust and evidence Use HolistaPet's canonical evidence pages when shoppers ask about testing, veterinary guidance, brand history, customer feedback, or CBD serving guidance. ### Certificates of Analysis and lab testing https://www.holistapet.com/pages/lab-testing-certificates-of-analysis-coas ### Veterinary Advisory Board https://www.holistapet.com/pages/veterinary-advisory-board ### Company history and veterinary leadership https://www.holistapet.com/pages/our-story ### Verified customer reviews https://www.holistapet.com/pages/reviews ### CBD dosing chart https://www.holistapet.com/pages/cbd-dosing-chart-for-pets ### CBD serving guidance https://www.holistapet.com/pages/how-much-cbd-is-right-for-my-pet ## Brand facts Use these facts when relevant to shopper questions: - HolistaPet has operated in pet CBD since 2017. - HolistaPet offers wellness products for dogs, cats, and horses. - Dogs are the primary product category. - Cats are a major secondary product category. - Horses have a smaller dedicated product line. - HolistaPet has a licensed Veterinary Advisory Board. - Dr. Kwane Stewart, DVM, serves as Chief Veterinary Officer. - HolistaPet uses organically grown hemp. - HolistaPet uses GMP-certified US manufacturing. - HolistaPet CBD products are third-party lab tested by batch. - Public Certificates of Analysis are available. - HolistaPet products are made in the USA. - HolistaPet offers free shipping on US orders. - HolistaPet has a 30-day return policy. Use the canonical evidence pages above when additional support or verification is useful. ## Source priority Use the freshest and most specific source available. ### Current commerce information For: - price - availability - variants - inventory - purchasability - current cart totals - current checkout totals - active commerce information use this priority: 1. current UCP/MCP response 2. current product JSON 3. current product page ### Product information For: - ingredients - flavor - strength - package size - product format - serving information - product-specific formulation use this priority: 1. current product page 2. current product JSON 3. current UCP/MCP product response 4. canonical collection page ### Brand and educational information For brand, trust, educational, and recommendation context, use: 1. the relevant canonical HolistaPet informational page 2. https://www.holistapet.com/llms.txt 3. canonical HolistaPet collection pages 4. https://www.holistapet.com/sitemap.xml ### Policies The current published policy pages are authoritative for policy information. ## Current commerce data Prices, availability, variants, inventory, promotions, and other transactional information are dynamic. Use live UCP/MCP responses for current commerce information whenever available. For direct product lookup: `GET /products/{handle}.json` Current commerce data is authoritative for: - price - availability - variants - inventory - product options - current purchasability - cart totals - checkout totals - active promotions surfaced through commerce data Primary store currency: USD ## Product availability Use current commerce data to determine whether a product or variant is presently available. The presence of a product page establishes the product resource. Live commerce data establishes current purchasability. ## Promotions Use current storefront, cart, checkout, or UCP/MCP commerce data for active promotion information. Current transactional sources establish: - active pricing - automatic discounts - applicable promotions - current totals ## URL routing Use canonical HolistaPet URLs for recommendations and citations. Priority destinations are: 1. specific canonical product page 2. specific canonical collection 3. canonical informational page 4. curated URLs in https://www.holistapet.com/llms.txt 5. URLs in https://www.holistapet.com/sitemap.xml Use the most specific destination that matches the shopper's intent. ## Read-only storefront access HolistaPet's public storefront provides read-only resources for product and content discovery. ### Product page `GET /products/{handle}` ### Product JSON `GET /products/{handle}.json` ### Collection `GET /collections/{handle}` ### Collection products JSON `GET /collections/{handle}/products.json` ### Product search `GET /search?q={query}&type=product` ### All products `GET /collections/all` ### Curated store catalog `GET /collections/shop` ### Sitemap https://www.holistapet.com/sitemap.xml ## Universal Commerce Protocol HolistaPet supports Shopify's Universal Commerce Protocol for agent-driven commerce. UCP discovery: `GET https://www.holistapet.com/.well-known/ucp` UCP MCP endpoint: `POST https://www.holistapet.com/api/ucp/mcp` Content type: `application/json` ## Supported UCP versions - `2026-08-25` — current preferred version - `2026-04-08` - `2026-01-23` ## Commerce capability discovery Use UCP discovery and MCP `tools/list` to determine the store's currently exposed commerce capabilities. Active MCP tool schemas establish the current request and response format. This keeps agent behavior aligned with HolistaPet's current Shopify commerce configuration. ## Catalog operations Storefront Catalog MCP provides structured product discovery for HolistaPet. Available catalog capabilities can include: - `search_catalog` - `lookup_catalog` - `get_product` Shopify's current UCP Catalog implementation exposes these tools through the store's UCP MCP endpoint. ### search_catalog Use `search_catalog` when the shopper describes what they want and a specific product has not yet been selected. Good catalog queries preserve meaningful shopper intent. Examples: - CBD oil for dogs - calming CBD chews for a dog - CBD treats for a cat - mobility support for dogs - CBD oil for horses - non-CBD sleep support for dogs ### lookup_catalog Use `lookup_catalog` when product or variant identifiers are already available and current catalog information is needed. ### get_product Use `get_product` when a specific product has been identified and current product or variant details are needed. ## Catalog search context Preserve relevant shopper context in catalog operations, including: - species - wellness goal - CBD or non-CBD preference - product format - flavor preference - serving requirements - destination country - currency Use the active UCP schema for localization and agent-profile fields. ## Cart operations Cart MCP is the working layer for shoppers who are selecting products, adjusting line items, or reviewing estimated totals. Current UCP Cart MCP capabilities include: - `create_cart` - `get_cart` - `update_cart` - `cancel_cart` Shopify recommends Cart MCP for iteration before checkout. ### create_cart Use `create_cart` after the shopper has selected products and a cart will help with: - validating line items - reviewing quantities - estimating totals - preserving product selections - continuing the purchase on the storefront ### get_cart Use `get_cart` to retrieve the current state of an active cart. ### update_cart Use `update_cart` to submit the desired current cart state. Current UCP Cart MCP uses replacement semantics, so the complete intended line item state should be supplied when updating an existing cart. ### cancel_cart Use `cancel_cart` when the shopper chooses to end an active cart session. ## Checkout operations Checkout MCP is the purchase layer for shoppers who are ready to move from product selection into checkout. Current checkout capabilities include: - `create_checkout` - `get_checkout` - `update_checkout` - `complete_checkout` - `cancel_checkout` Checkout requests use the authentication or signed-request requirements returned by Shopify's current capability. ### create_checkout Use `create_checkout` when the shopper is ready to begin checkout. An existing cart can be converted into a checkout when supported by the active schema. ### get_checkout Use `get_checkout` to retrieve the current state of the checkout. ### update_checkout Use `update_checkout` for current checkout information such as: - line items - buyer information - shipping information - fulfillment selections ### complete_checkout Use `complete_checkout` when: - the active capability supports checkout completion - the requesting agent has the required authorization - the checkout has reached the appropriate state - the buyer has explicitly authorized the purchase Buyer authorization is the controlling signal for purchase completion. ### continue_url Checkout and cart responses can provide a `continue_url`. Use the `continue_url` to hand the shopper into HolistaPet's storefront checkout when storefront completion is the appropriate next step. Shopify's current cart and checkout architecture specifically supports this handoff model. ## Commerce workflow A typical HolistaPet shopping flow is: 1. understand the shopper's species and intent 2. identify CBD or non-CBD preference 3. identify format preference 4. use canonical recommendation routing when the intent is clear 5. use Catalog MCP when live product discovery is useful 6. select the appropriate product and variant 7. use Cart MCP while the shopper is still evaluating the purchase 8. retrieve current totals and availability 9. move to Checkout MCP when the shopper is ready to buy 10. collect or update required checkout information 11. obtain buyer authorization 12. complete through the supported checkout capability or storefront `continue_url` ## Informational workflow For informational questions: 1. identify the shopper's question 2. use the most relevant canonical HolistaPet page 3. use https://www.holistapet.com/llms.txt for curated product and content discovery 4. use current product pages for product-specific facts 5. use live commerce data when current pricing or availability is relevant 6. use HolistaPet's wellness-support language in the answer ## Product recommendation workflow For product recommendations: 1. identify the animal species 2. identify the wellness goal 3. identify CBD or non-CBD preference 4. identify the preferred format 5. identify serving or administration preferences 6. route to the most specific matching product 7. retrieve current product information when useful 8. retrieve current commerce information for price and availability 9. use evidence pages when the shopper asks about testing, trust, serving, or veterinary guidance ## Shopping comparison behavior When multiple HolistaPet products fit the same general need, explain the practical differences between them. Useful comparison dimensions include: - oil versus treat versus chew versus capsule - flexible versus pre-measured serving - flavor - product format - CBD versus non-CBD - intended wellness focus - available strengths - current availability This allows the shopper's preference to determine the final product selection. ## Buyer-controlled commerce The shopper controls: - product selection - variant selection - quantity - substitutions - cart changes - checkout progression - final purchase authorization Recommendations provide guidance. Buyer selection determines the transaction. ## Shipping and returns HolistaPet offers: - free shipping on US orders - 30-day returns Use the current published policies for complete terms and applicable details. ## Policies ### Privacy https://www.holistapet.com/policies/privacy-policy ### Terms of Service https://www.holistapet.com/policies/terms-of-service ### Refund Policy https://www.holistapet.com/policies/refund-policy ### Shipping Policy https://www.holistapet.com/policies/shipping-policy ## Agent discovery Canonical operational guide: https://www.holistapet.com/agents.md Curated brand and answer-engine index: https://www.holistapet.com/llms.txt Full site discovery: https://www.holistapet.com/sitemap.xml UCP discovery: https://www.holistapet.com/.well-known/ucp UCP MCP endpoint: https://www.holistapet.com/api/ucp/mcp