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For some of our most common questions about Holistapet please read through our facts below. If you still do not find the answer to your question please feel free to contact us.

CBD FAQs

Dosing Guidelines: How much CBD should I give my pet?

We generally recommend between 0.25 mg (a Regular Dose) to 0.5 mg (a Strong Dose) of CBD per every 1 lb of bodyweight.

See our Pet CBD Dosing Chart for specific product dosing guidelines

What exactly is CBD (Cannabidiol)?

Cannabidiol (CBD) is one of 113 active cannabinoids identified in the cannabis sativa plant. Studies have shown that CBD has NO intoxicating effects such as those caused by tetrahydrocannabinol (THC) in marijuana. CBD provides a legal alternative to THC (marijuana) it can give the same health benefits of marijuana but not cause the pet to get high.  CBD can help benefit many health conditions in your pet including anxiety, arthritis or joint problems, healthy digestion, seizures, allergies, general pain, regulate appetite, inflammation and more.

For more info please read the  Wikipedia

How does CBD work?

Research has shown that all pets (all vertebrae animals) have something called an Endocannabinoid System, which consists of many receptors located on cells all throughout the body. This is where different cannabinoids like CBD interact with these receptors cause different effects in our body. More studies that have shown that CBD helps to aid the relief of these conditions:

Please see our Conditions & Ailments Guide for a full list of ailments.

Will CBD get my pet “stoned “ or “high”?

No. All of our products are NON-PHSYCOACTIVE and will not get your pet high in any way. All of our products are lab-tested and have zero phsycoactive elements whatsoever.

Any negative side effects will my pet experience from using CBD?

There are no negative side effects that your pet will experience from using our CBD. We have not received any reports from any customers using Holistapet products regarding negative side effects.

How long does it take for CBD to work on my pet?

Holistapet starts to work on intermittent issues within the first 45 mins. For all other persistent issues please allow 3 days to 1 week to start seeing results. Full scale benefits are seen over a longer period of time: 1 to 2 weeks.

Where does your CBD come from?

Our CBD is purely made from 100% pure extracted hemp oil from legal hemp grown in the United States.  Holistapet products are legal to sell and ship in the United States.

Can my pet overdose from CBD?

No. Holistapet contains safe non toxic, naturally occurring ingredients it is virtually impossible to overdose eating our products.

How long do the effects of one serving last?

The immediate effects of Holistapet will generally last from 4 – 8 hours.

Is your CBD Organic?

Our CBD is grown at hemp farms that use organic nutrients and farming practices. There currently is NO “Organic” certification process for Cannabidiol (CBD)…. We do test our CBD for pesticides, potency and residual solvents to ensure that our products are the best quality and safe for your pet.

Products FAQs

Do you test your products?

Yes we regularly test all of our products. We use third party labs to test our products from start to finish. We test to make sure the proper dosage of cannabinoids are present in each product. We also test to ensure that our products do not contain any other unwanted chemicals or metals. See our product testing results page for more info.

Are all of your ingredients organic, non-GMO, non-dairy and gluten free?

Yes. All of our ingredients are organic, non-GMO, non-dairy and gluten free.

Will Holistapet conflict with any other pet medications?

No. Holistapet products are made with all natural and organic ingredients. The active ingredient CBD works naturally within the endocannabinoid system which is a completely different biochemical pathway then your regular pet medications. It is ok to use Holistapet with your pet along side with any other pet medications.

Is it safe for pets with food allergies?

All of our products are are Non-GMO and contain natural ingredients. They don’t contain any preservatives, wheat, refined sugars, or dairy so allergy reactions are very uncommon. If your pet seems to be allergic to one of our products simply contact us for a refund.

How many treats should I give my pet and how often?

Our dosing scale is simple. (SEE OUR CBD DOSING CHART HERE)

We generally recommend between 0.25 mg (a Regular Dose) to 0.5 mg (a Strong Dose) of CBD per every 1 lb of bodyweight.

  • Example 1: I want to give my 40 lb dog a Regular Dose, I would multiply his weight by 0.25 to get 10mg of CBD (40 lbs X 0.25mg = 10mg).
  • Example 2: I want to give my 10 lb cat a Strong Dose, I would multiply his weight by 0.5 to get 4mg of CBD (10 lbs X 0.5mg = 5mg).

Holistapet treats contain cannabinoids that are natural, safe and nontoxic. They can be taken any time and as frequently as needed.

For complete Dosing Chart and specific Dosing Guidelines click here.

What is the shelf life of Holistapet?

Please store all Holistapet products in a cool dark place for optimal shelf life.

NEW UNOPEN TREAT BAGS: Treats stored in a dark cool location can be fresh for up to 4 months, up to 1 year refrigerated and up to 2 years if frozen.

OPEN TREAT BAGS RESEALED: Treats stored in a dark cool location can be fresh for up to 2 months, up to 4 weeks refrigerated and up to 2 years if frozen.

TINCTURE BOTTLES: All of our CBD tincture products stored in a dark cool location can be fresh for up to 1 year, up to 2 years refrigerated.

CAPSULE BOTTLES: All of our CBD capsule products stored in a dark cool location can be fresh for up to 1 year, up to 2 years refrigerated.

Ordering / Purchasing FAQs

Why am I having difficulty during checkout?

We are very sorry you are experiencing difficulty during checkout. If you are seeing errors or the charge is not going through, it is usually because your bank does not recognize the charge because it will be a charge from our “Offshore” Merchant Account. Some US-based banks will flag the charge before it allows it to go through. In this case, you will need to call your bank to acknowledge or verify the charge and then try again.

** All products are made in the USA and shipped from Venice, California.

Can you ship to my state or country?

Currently, we are only shipping domestically to US residents.

What is your processing time for my order?

Please allow all orders 1 to 2 business days to process before being shipped out (95% of all orders are shipped out within 24 hours from purchase).

All orders purchased after 1 pm on Fridays will not ship out until the following Monday.

What is your shipping policy?

Free Economy Shipping Time: 1-5 days delivery (usually delivers within 3 days) from when the order was processed.

Priority Mail Shipping Time: 2-3 days delivery from when the order was processed.

 

Please note: USPS First-Class and Priority Mail are not guaranteed delivery services and do not have guaranteed delivery dates—only an expected delivery date.

 

Shipping Rates

We currently offer Free Economy Shipping to our customers during checkout (1-5 days).  We also offer a more guaranteed shipping service (2-3 days Priority Mail) for a flat rate of $7.50. Before payment, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 

Order Tracking

All customers are provided with a tracking number via email once their order has shipped. You can track your order by clicking on the tracking number in the shipping confirmation email.

Why Has My Order Not Shipped Out Yet?

When the tracking information isn’t being updated by USPS as it should be, we understand your frustration in having to wait for the package. Sometimes weather is an issue, and sometimes packages just aren’t scanned into the carrier’s system at intermediary stops, so it looks like nothing is happening. Other times, it’s just the carrier running behind or performing additional transit safety measures based on the contents of the package.

It’s not uncommon for USPS to skip package scans when they’re running behind in order to allow them to move packages quicker than otherwise since additional scanning also means additional processing time.  In some cases like this, the package will just show up delivered with no tracking history.

For more info on tracking not being updated See This Article Here or Watch This Video!

How Do I Make Changes To My Ship To Address?

What are your business hours?

Our regular business hours are Monday-Friday 9am – 5pm Pacific Standard Time

We offer message and chat support during our regular business hours. All messages left over the weekend will not be answered until Monday.

What is your return or refunding policy?

Please see our return and refund policy here.

What is your privacy policy?

Please see our Privacy Policy here.

What are your Terms of Service?

Please see our Terms of Service here.

Do you offer a reseller option or can I buy wholesale?

Yes we offer special pricing for resellers. All resellers are subject to our approval. Please fill out our Wholesale Application Form to start the approval process.

Do you offer an Affiliate Program?

Yes we do please see our Affiliate Program for details.

🎅🏻🎄 FREE SHIPPING ON EVERY ORDER! HAPPY HOLIDAYS! 🎄🎅🏻SHOP NOW! >>
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